Privacy Policy

Who we are

Our website address is: https://rebeccaveryanmillar.com

Through our website www.rebeccaveryanmillar.com, we are committed to protecting your privacy. Under no circumstances do we share your data with any third parties. This site uses cookies but the information collected about customers is for our data only and is the information you enter at the time of contacting us. The reason we collect information about you is to process your order, to fulfil your request for information and to provide you with the best possible service. We will only use the information that we collect about you lawfully. We are GDPR compliant. The following information explains this process thoroughly.

What type of information do we collect?

We receive, collect and store any information you enter on our website, provide us through our contact forms on Wufoo, Active Campaign and YouCanBookMe, or through any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login and password to our website; email address; computer and connection information and purchase history. We use Google analytics to measure and collect session information, including page response time, length of visits to certain pages, page interaction information and methods used to browse away from the page. We use Facebook Pixels for legitimate marketing purposes and to provide information about our Facebook advertising. We also collect personally identifiable information (including name, email, password, communications); payment details provided by PayPal, feedback, testimonials and personal profile.

How do we collect this information?

When you conduct a transaction on our website or contact us through our forms on Wufoo, Active Campaign and YouCanBookMe, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reason stated above only.

Why do we collect this information?

We collect such non-personal and personal information for the following purposes:
1. To provide and operate the Services
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our visitors and users with general and personalised service-related notices and promotional messages;
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
5. To comply with any applicable laws and regulations.

How we store, use and disclose this information?

When you order from us we collect and store the data you provide to enable us to fulfil your order. Our shop is a WooCommerce store, WooCommerce are GDPR compliant, their Privacy Policy can be found here https://woocommerce.com/gdpr/#.

When you contact us through forms on Wufoo, Active Campaign and YouCanBookMe your information is collected and stored by those platforms for the purposes of contacting us. All the platforms listed above are secure, password protected data bases. Active Campaign will automatically remove any held information if you unsubscribe.

Wuffoo’s privacy policy can be found at https://www.surveymonkey.com/mp/legal/privacy-policy/
Active Campaign’s privacy policy can be found at https://www.activecampaign.com/privacy-policy/
YouCanBookMe’s privacy policy can be found at https://youcanbook.me/privacy/
PayPal’s privacy policy can be found at https://www.paypal.com/en/webapps/mpp/ua/privacy-full

How we contact you

We may contact you to notify you regarding your account, to troubleshoot problems with an order, to resolve a dispute, to collect fees or monies owed, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone (where applicable), and postal mail.

If you are signed up to our newsletter, we will contact you by email with our offerings. You may unsubscribe at any time using the unsubscribe button at the bottom of the email.

Cookies

A cookie consists of information sent by a web server to a web browser, which is stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use ‘session cookies’ and ‘persistent cookies’ on the website. We will use the session cookies to keep track of you whilst you navigate the website; and other uses. We will use the persistent cookies to enable our website to recognise you when you visit.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: https://www.google.com/privacypolicy.html 

We use Facebook Pixels for legitimate marketing purposes and to provide information and reports on our Facebook advertising. Facebook’s privacy policy is available at: https://www.facebook.com/policy.php                          Facebook’s ads settings can be found here: https://www.facebook.com/ads/preferences/

Removing yourself from our data

If you don’t want us to process your data anymore, please email us at hello@rebeccaveryanmillar.com giving your full name and address.

If you would like to access, amend, correct or delete your personal information you may log in to your personal account on the website, alternatively you are invited to contact us as above.